Prices and postage costs:
Listed prices are all final prices given in Euro (EUR), and include statutory rates of  VAT. Orders above EUR 50 are delivered free of charge. For orders below this, an additional fee of EUR 2.50 is calculated. Express deliveries are subject to additional despatch costs. Deliveries overseas are made only after advance invoicing. In this case, the appropriate despatch costs will be debited.

Payment conditions:
The sale price is due without deduction immediately after receipt of goods. If payment is delayed, Schattauer GmbH is entitled to charge interest at a rate of 5% above the respective base interest rate of the European Central Bank. When payment is delayed, the sum total of the remaining debt is payable. The Publisher reserves the right to pass any additional costs arising from delayed payment onto the customer. Payment can be made by credit card (Visa, Eurocard, Mastercard, Amex), direct debit or advance invoicing.

Terms of delivery:
Products are delivered as quickly as possible (usually within 14 days). Delivery is by mail only. The Publisher is not liable for third party negligence leading to delays in delivery. The purchaser assumes responsibility once the shipment has been passed onto the transport carrier. Possible complaints about damage caused during transport should be dealt with by the customer with the respective transport carrier. Damage caused during transport must be confirmed by the carrier. Complaints must be made in writing within one week. Binding delivery dates must be made in writing. The agreed terms of delivery begin when the order has been confirmed. The time limit is honoured once the goods have been sent before due date. We reserve the right  to withdraw from the contact when the requested title is not in stock, or is out of print and therefore unavailable. In this case we will inform you directly and, where applicable, refund the purchase price.

Right of withdrawal:
You have the right to withdraw from your order within 14 calendar days after receipt of the goods without giving a reason. This should be made in writing (e.g. letter, fax, e-mail) or by returning the goods. To honour this time limit, the Publisher should be notified in a timely manner or the goods should be returned to the address above. In the case of returned products, you are required to promptly return the product at the Publisher’s risk. Prepaid items will be refunded. Delivery costs for returned goods will be covered by the Publisher in instances where the incorrect goods were delivered or where the value of an order exceeds EUR 40. Only prepaid deliveries will be accepted.
The right of withdrawal can not be exercised for audio, video or software, if the original packaging has been opened. Furthermore, the right of withdrawal does not apply when terminating a journal subscription if the value of the subscription does not exceed EUR 200, for individual journals. In the case of returned goods we reserve the right to request compensation when goods have been damaged, or when goods have been used, particularly in the case of books. The previously mentioned right of withdrawal applies only for orders, which the consumer cannot use for either commercial or for his professional freelance work.

Place of fulfilment and jurisdiction:
Place of fulfilment is Stuttgart or Hamburg. Place of jurisdiction is for legal proceedings brought by merchants, corporate bodies under public law or funds under public law is also Stuttgart or Hamburg.

Severability clause:
Should any of these conditions be held invalid, this shall not affect other terms and conditions of this agreement. Deviating conditions must be expressly agreed in writing. In any instance of an invalid or unenforceable condition, the relevant legally binding condition shall apply.